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Prepared by: The Document Company Xerox GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE ENGLAND ©2002 by Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted, including without limitations, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks etc. Xerox ®, The Document Company ®, the digital X ® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Product names and trademarks of other companies are hereby acknowled ged. Changes are periodically made to this document.
Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions. Table of Contents 1 About This Guide. 1-1 Finding Information in the User Guide. 1-2 Customer Support. 1-4 Conventions. 1-5 Orientation.
1-5 Image Orientation. 1-5 Feed Orientation. 1-6 Bracket Text Typeface.
1-7 Italic Typeface. 1-7 Quick Pathway. 1-7 Notes. 1-8 Hints. 1-8 Cautions. 1-8 Warnings.
1-8 Related Information Sources. 1-9 2 Product Overview. 2-1 Unpacking. 2-2 Identifying the Machine Components.
2-4 Front View. 2-4 Rear View. 2-5 Control Panel Components and Keys. 2-6 Entering Characters Using the Numeric Keypad. 2-9 Keypad Character Assignment. 2-10 Editing Numbers or Names.
2-10 Inserting a Pause. 2-10 Making Connections. 2-11 Installing Drum and Toner Cartridges. 2-13 Loading Paper. 2-16 Setting the Language.
2-20 Setting the Local ID and Name. 2-21 Setting the Date and Time. 2-23 Installing Software. 3 Copy. 3-1 Copying Procedure. Press the Copy Key.
Enter the Paper Supply. Load the Originals.
3-4 Automatic Document Feeder (ADF). Enter the Copy Features. Enter the Quantity.
Press Start. 3-7 Standard Copy Features.
3-8 Lighten/Darken. 3-8 Original Type. 3-9 Original Type Options. 3-9 1-2Sided Copy. 3-10 1-2Sided Copy Options. 3-10 Collated. 3-11 Reduce/Enlarge.
3-11 Resetting the Machine to the Factory Settings. 3-12 4 Print. 4-1 Printing a Document from an Application. 4-2 Printer Settings. 4-3 Accessing Printer Settings. 4-3 Windows 95/98/Me. 4-3 Windows NT 4.0.
4-4 Windows 2000/XP. 4-4 Printer Properties Tabs. 4-5 Printer Properties Buttons and Icons. 4-6 5 Fax.
5-1 Sending a Fax. 5-2 Preparing Documents for Faxing. 5-2 How to Send a Fax.
5-3 Adjusting Document Settings. 5-5 Resolution. 5-5 Lighten/Darken.
5-6 Original Type. 5-7 Sending a Fax Automatically. 5-8 Sending a Fax Manually. 5-10 Confirming Transmission. 5-11 Using Toll Save Transmission. Receiving a Fax. 5-13 About Receive Mode.
5-14 Receiving Automatically in FAX Mode. 5-15 Receiving Automatically in ANS/FAX Mode. 5-16 Receiving Manually in TEL Mode. 5-17 Receiving Fax in Memory. 5-17 Automatic Dialing.
5-18 One-TouchDialing. 5-19 Storing a Number for One-TouchDialing. 5-19 Sending a Fax using a One-TouchNumber. 5-20 Using the One-TouchSheet. 5-20 Speed Dialing. 5-21 Storing a Number for Speed Dialing. 5-21 Sending a Fax using a Speed Number.
5-22 Group Dialing. 5-22 Setting Group Dial. 5-22 Editing Group Dial Numbers. 5-23 Sending a Fax Using Group Dialing (Multi-AddressTransmission). 5-24 Searching for a Number in the Memory. 5-25 Searching Sequentially through the Memory.
5-25 Searching with a Particular First Letter. 5-25 Mailbox Faxing. 5-26 Transmitting to a Remote Mailbox. 5-27 Receiving to a Mailbox. 5-28 Setting up a Mailbox. 5-28 Deleting a Mailbox.
5-29 Storing Documents in your Mailbox. 5-30 Printing Documents in your Mailbox. 5-31 Deleting Documents in your Mailbox. 5-31 Other Ways To Fax.
5-32 Redial. 5-33 Delayed Transmission. 5-33 Memory Transmission. 5-35 Fax Fowarding. 5-36 Setting up RX FORWARD.
5-36 Setting up TX FORWARD. 5-37 Priority Transmission. 5-38 Polling. 5-39 What is Polling?.
5-39 TX Poll. 5-39 Delay RX Poll. 5-40 Monitoring a Dual Job Status. Department Control Mode.
5-43 Setting Department. 5-43 Printing a Department Journal. 5-44 Managing Department. 5-45 Additional Features. 5-47 Printing Reports.
5-48 System Data Settings. 5-48 Setting Prefix Dial Number. 5-49 Setting Fax Duplex. 5-49 Clearing Memory. 5-49 6 Scan. 6-1 The FaxCentre F12 TWAIN Scanner Program.
6-2 Scanning Procedure. 6-3 7 Maintaining the FaxCentre.
7-1 Cleaning. 7-2 Cleaning the FaxCentre F12. 7-2 Cleaning the CVT Glass. 7-3 Control Panel and LCD Display.
7-3 Document Feeder and Collate Tray. 7-3 Ordering Supplies. 7-4 Customer Replaceable Units. 7-5 Toner Cartridge. 7-5 Expected Cartridge Life. 7-5 Toner Save Mode.
7-5 Replacing the Toner Cartridge. 7-6 Setting Your FaxCentre to Send Toner Low Information. 7-10 Drum Cartridge. 7-11 Cleaning the Drum. 7-11 Replacing the Drum Cartridge. 7-12 Loading Media.
7-15 Using the Paper Cassette. 7-16 Loading the Paper Cassette. 7-16 Using the Bypass Tray. 7-21 Loading the Bypass Tray.
7-22 Media Guidelines. 7-24 Guidelines for Special Media. 8 Basic Troubleshooting. 8-1 Document Jams. 8-2 Input Misfeed. 8-2 Paper Jams.
8-3 Paper Feed Area. 8-3 Fuser Area. 8-5 Paper Exit Area. 8-7 Duplex Jam. 8-10 Bypass Jam. 8-10 Calling for Service.
8-11 Customer Support Telephone Number. 8-11 LCD Error Messages. 8-12 Solving Problems. 8-15 Copier Problems Solution Chart. 8-15 Printing Problems Solution Chart.
8-17 Faxing Problems Solution Chart. 8-20 Resetting the Machine. 8-22 9 System Setup.
9-1 System Setup. 9-2 Machine Setup Options. 9-2 Changing the Machine Setup Options. 9-4 Fax Setup Options.
9-5 Changing the Fax Setup Options. 9-7 Adjusting Speaker Volume. 9-8 Reports. 9-9 Phone Book.
9-9 Transmission Report. 9-9 Reception Report. 9-9 Help List. 9-9 System Data. 9-9 Message Confirmation. 9-10 Printing a Report. 9-10 Clearing Memory.
9-11 ControlCentre 5.0. 9-12 Installing ControlCentre 5.0. 9-12 Running ControlCentre 5.0. 9-12 Using ControlCentre 5.0. 9-13 Settings Tab. 9-14 Advanced Tab. Phonebook Tab.
9-16 Information Tab. 9-18 Firmware Update Tab.
9-19 10 Appendix A - Safety Notes. A-1 Safety Standards. A-3 Regulatory Information. A-4 Laser Safety.
Xerox Workcentre Drivers
A-4 FCC Regulations. A-5 Send Header Requirements. A-5 Data Coupler Information. A-5 Canadian Certification. A-8 Environmental Compliance.
A-9 Energy Star®. A-9 11 Appendix B - Specifications. B-1 Printer Specification.
B-2 Fax Specification. B-3 Scanner and Copier Specification. B-4 General Specification. B-5 Paper Specification. The User Guide contains the following sections: - Table of Contents Use the Table of Contents to find topics easily.
About this Guide - Chapter 1 Describes the information in this User Guide. Product Overview - Chapter 2 Describes the system and hardware features of the machine and provides instructions for unpacking and setting up your new machine ready for use.
Copy - Chapter 3 Describes the procedures for loading and copying originals. It also includes instructions for using the copy features available. Print - Chapter 4 Describes the procedure for printing from a PC and an overview of the printer driver features. Fax - Chapter 5 Describes the procedures for sending and receiving faxes. It also includes instructions for using all the fax features and functions available. Scan - Chapter 6 Describes the procedures for using the Scan function available on your machine. Maintaining the Product - Chapter 7 Provides maintenance and cleaning procedures necessary to ensure optimum product performance.
Includes instructions for ordering and replacing consumables. Basic Troubleshooting - Chapter 8 Guides the user through problem solving and provides a list of error messages and recommended corrective actions. System Setup - Chapter 9 Provides instructions for programming the default system settings available on the machine. Also provides information about setting up and using ControlCentre 5.0. Safety Notes - Appendix A Provides safety procedures and approval certification information for the product.
Specifications - Appendix B Provides information on the machine specifications. Use this chapter to ensure all materials being used are within specification. Index Refer to the Index to locate specific information. If after product installation further assistance is required, please call our experts at the Xerox Welcome Centre or your local representative. When telephoning please quote the machine serial number.
Use the space below to make a note of the machine serial number: # The serial number is located on the machine, behind the front door. To access the serial number, open the side cover 2 using the release latch 1 and then open the front door. You will be provided with the Xerox Welcome Centre or local representative telephone number when the FaxCentre F12 is installed. For convenience and future reference, please record the telephone number in the space below: Welcome Centre or local representative Telephone Number: # Xerox US Welcome Center: 1-800-821-2797 Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769). Feed Orientation Feed Orientation describes the direction the originals and the media is fed through the machine. It is recommended the feed orientation of the originals matches that of the media.
There are two types of feed orientation: Long Edge Feed (LEF) When observed from the front of the machine, originals or media with the long edges to the left and right of the document feeder or paper tray. LEF Orientation A A Original / Media Feed Direction Short Edge Feed (SEF) When observed from the front of the machine, originals or media with the short edges to the left and right of the document feeder or paper tray. SEF Orientation A A Original / Media Feed Direction. Notes Notes are statements that provide additional information. For example: NOTE: You cannot include one group dial number in another group dial number.
Hints Hints help users perform a task. For example: HINT: For information about automatic dialing methods available, refer to the section “Automatic Dialing” on page 5- 18. Cautions Cautions are statements that suggest mechanical damage may be the result of an action.
For example: CAUTION: When cleaning the FaxCentre F12, do not use organic solvents or aerosol cleaners. Warnings Warnings are statements that alert users to the possibility of personal injury. For example: WARNING:This product must be connected to a protective earthing circuit. 2 Product Overview Thank you for purchasing the FaxCentre F12. This product provides printing, copying, faxing and scanning functionality. This chapter provides an overview of your FaxCentre F12 and step-by-stepinstructions for setting up your machine and installing the software.
This chapter includes: - Unpacking - Identifying the Machine Components - Control Panel Components and Keys - Making Connections - Installing Drum and Toner Cartridges - Loading Paper - Setting the Language - Setting the Local ID and Name - Setting the Date and Time - Installing Software.